Returns & Refunds
At RJ Living, we're ready to support your interior design projects. We offer exceptional services to help turn your ideas into reality, by offering industry discounts and tailored services.
We collaborate with a variety of professionals in the industry, including interior designers, architects, hotel chains, hospitality experts, and property managers.
Our trade service provides an exceptional experience for interior designers and industry professionals.
We offer in-showroom and online appointments with catered consultations to help you design custom packages for a variety of projects, including hospitality, workplace, residential developments, display suites, retail spaces, and Airbnb properties.
Our extensive product range and high-end furniture options can accommodate any budget.
Resources
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Dedicated Service
With a dedicated trade team, free swatches and priority stock allocation we ensure all your needs are met.
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Exclusive Pricing
Trade customers also have access to exclusive pricing across not only our locally designed RJ Living range, but our wide range of local and international brands.
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Tailored Delivery
We have delivery options that can accommodate any budget or project requirement. Our White Glove service includes furniture assembly and rubbish removal.
Interior Design Services
Our complimentary, Interior design service and project management include a range of offerings to bring your vision to life.
We assist with conceptualising, mood boards, creating to-scale floor plan layouts, and providing styling, installation, and assembly services.
With our comprehensive approach, we ensure every detail aligns perfectly with your goals, offering full Turn-Key services on projects (supply & install of furniture, appliances, crockery & cutlery).
Trade Program
Learn more about our offering
Can I buy furniture without a consultation?
Can I buy furniture without a consultation?
Yes, you can purchase furniture without a consultation. Simply log in through your trade account, or if you prefer, email us at trade@rjliving.com.au for a manual quote or invoice
How can I check my trade discount for different products?
How can I check my trade discount for different products?
Log in to your trade account: Once logged in, you'll be able to view the trade pricing and discounts available for each product.
Contact us directly: If you prefer, you can email us at trade@rjliving.com.au, and we can provide you with details of your trade discount for specific products.
How do I get a quote from RJ Living?
How do I get a quote from RJ Living?
Log in to your trade account: Once logged in, you can browse our products and view trade prices directly. This will give you an idea of your discount.
Email us for a manual quote: If you'd like a personalized quote, simply email us at trade@rjliving.com.au with the details of the products you're interested in, and we’ll provide you with a quote tailored to your needs.
Do you offer Airbnb packages?
Do you offer Airbnb packages?
Yes, we offer tailored furniture packages for Airbnb properties. Whether you're furnishing a single room or an entire home, we can curate a selection of stylish and functional pieces that suit the needs of short-term rentals. Email us at trade@rjliving.com.au with the details of your Airbnb property (size, style preferences, and any specific requirements), and we can create a custom package for you.
What sort of projects do you do?
What sort of projects do you do?
At RJ Living, we provide furniture solutions for a wide range of projects, including hospitality spaces, office environments, Airbnb fit-outs, and developer properties. We work closely with developers to create custom furniture packages tailored to their needs, and we also furnish display suites to showcase properties in the best light. Whatever your project, we’re here to deliver stylish, functional furniture that meets your requirements.
What sort of spaces are considered commercial and do you offer this?
What sort of spaces are considered commercial and do you offer this?
Hospitality: Hotels, motels, restaurants, cafes, bars, and lounges.
Office Spaces: Corporate offices, co-working spaces, meeting rooms, and executive suites.
Retail: Stores, boutiques, showrooms, and shopping malls.
Health & Wellness: Gyms, spas, medical offices, and clinics.
Recreational: Event venues, conference rooms, and entertainment spaces.
Industrial & Public: Warehouses, factories, and government buildings.
What is a Turnkey Package and do you offer this service?
What is a Turnkey Package and do you offer this service?
A turnkey package is a comprehensive, ready-to-use solution that includes everything you need, fully provided and set up. In furniture and interior design, this typically covers furniture, crockery, electrical items, as well as supply, delivery, and installation. Turnkey packages are especially popular for Airbnb fit-outs and investment properties, offering a seamless, all-in-one solution.
Can we install, assemble furniture and dispose packaging with delivery?
Can we install, assemble furniture and dispose packaging with delivery?
Yes, we can install and assemble furniture, as well as dispose of packaging. This is called out White Glove Delivery Service. Our team ensures everything is set up and ready to use, leaving you with a clean, clutter-free space.
Are our furniture packages off the shelf or custom-designed?
Are our furniture packages off the shelf or custom-designed?
We only offer custom-designed furniture solutions because every project has unique requirements in terms of needs, style, and sizing. Our approach ensures that each package is tailored specifically to fit your space and objectives, delivering a personalized and functional result every time.
What’s your turn around time for projects?
What’s your turn around time for projects?
We typically can turn around a customised package in about 4 weeks, although the timeline may vary depending on the specific project requirements and sizing. We'll work with you to ensure everything is delivered on time and meets your expectations.
What is your consultation process?
What is your consultation process?
- Book your free online consultation appointment HERE.
- A designated Interior Designer will be dedicated to your project
- Complete our questionnaire so we can prepare for your consultation.
- Consultation is up to 1 hour where we will discuss your project in detail.
- Afterwards, provide a customized to-scale floor plan, mood board and concept design along with a quote.
- Send fabric samples and material samples for you to view prior to purchase.
Do you charge for a design consultation or your interior design service?
Do you charge for a design consultation or your interior design service?
Our design consultation and interior services are free of charge. We’re happy to work with you to bring your vision to life without any upfront fees.